9-Hour Program

See Credit Details Below

Overview

27th Annual Consumer Financial Services Institute

What You Will Learn

  • Learn about current priorities at the federal regulatory agencies
  • Hear about regulatory and enforcement initiatives of the state regulators and attorneys general
  • Evaluate increased state litigation trends
  • Understand the implications of the U.S. Supreme Court’s recent guidance on standing in Ramirez v. TransUnion
  • Explore the potential impact of the CFPB’s new debt collection rules on the regulatory and litigation fronts
  • Get the latest updates on credit reporting, privacy and data security
  • Examine regulatory and litigation trends involving deposit accounts and retail banking

Special Features

  • Earn up to one full hour of Ethics credit exploring the unique professional responsibility challenges practitioners face in the consumer financial services space

Program Level: Overview 

Intended Audience: All professionals involved in consumer financial services, including lawyers, legal and compliance professionals, bankers, lenders, debt collectors, credit bureaus, consumer advocates and professors, will gain many practical takeaways from this program. 

Prerequisites: None

Advanced Preparation: None

 

 



Lecture Topics [Total time 00:09:30]

Segments with an asterisk (*) are available only with the purchase of the entire program.


  • Opening Remarks* [00:07:49]
    John J Roddy, Julia B. Strickland, Beth E Terrell, Christopher J. Willis
  • Consumer Advocates Speak: The Issues That Matter to Them in 2022 [01:20:32]
    Brad Blower, Christopher L. Peterson, Katherine A. Lemire, Linnet Davis-Stermitz
  • State Regulatory Activism Update [01:31:32]
    Jane M. Azia, Shennan Kavanagh, Nicholas Smyth, Charles Carriere
  • Arbitration, UDAP Litigation and Class Actions Update [01:16:39]
    Kristin A. Kemnitzer, Arjun P.. Rao, Linnet Davis-Stermitz
  • Data Security and Privacy Issues in 2022 [01:00:57]
    Jacob M. Heath, Katherine A. Lemire
  • Deposit Account Litigation Update [01:00:21]
    Jenni Spiritis Lurman, Alan Schoenfeld, Ryan Tack-Hooper
  • Fair Lending and Discrimination Litigation and Regulatory Update [01:15:38]
    Lawrence D. Brown, Carol Evans, Theodore R. Flo, Stephen F. Hayes
  • Debt Collection and Credit Reporting Update [01:00:53]
    James A. Francis, Stefanie H. Jackman, John McNamara
  • Ethical Issues Unique to the Consumer Space [01:01:12]
    Lawrence D. Brown, Gina Marie Calabrese, Theodore R. Flo

The purchase price of this Web Program includes the following articles from the Course Handbook available online:


  • Complete Course Handbook
  • October 2020–2021 Supreme Court Terms: Implications for Consumers
    Jennifer Bennett
  • Office of Attorney General Maura Healey (Massachusetts), Press Release, AG Healey Secures $2.25 Million from National Debt Collection Company for Misleading and Harassing Students Borrowers and Low-Income Consumers (September 7, 2021)
    Shennan A. Kavanagh
  • Office of Attorney General Maura Healey (Massachusetts), Press Release, In Largest Settlement of Its Kind, AG Healey Secures $27 Million for Thousands of Massachusetts Consumers from Subprime Auto Lender (September 1, 2021)
    Shennan A. Kavanagh
  • Mass Arbitration
    Jennifer Bennett
  • Public Injunctive Relief (Substantive Outline)
    Kristin A. Kemnitzer
  • Stroock & Stroock & Lavan LLP, California’s Unfair Competition Law and Consumers Legal Remedies Act, 2021 Annual Overview (February 2021)
    Julia B. Strickland,Arjun P. Rao
  • New York State Department of Financial Services, 23 NYCRR 500, Cybersecurity Requirements for Financial Services Companies
    Katherine A. Lemire
  • Defenses Available to Banks in Wire Fraud Litigation
    Jenni Spiritis Lurman
  • Elder Abuse Litigation
    Adrienne D. McEntee
  • Current Trends in Deposit Fee Litigation (January 2022)
    Alan Schoenfeld
  • Zest AI, The Path to a Fairer Credit Economy, Special Report: Three Ways AI/ML Can Increase Economic Inclusion in America
    Theodore R. Flo
  • Evan Kriminger, et al., Zest AI, Beyond the Black-Box: A Better Framework for Explainable AI (November 2018)
    Theodore R. Flo
  • Stephen F. Hayes and Kali Schellenberg, Discrimination Is “Unfair,” Interpreting UDA(A)P to Prohibit Discrimination (April 22, 2021)
    Stephen F. Hayes
  • Consumer Debt Collection: A Year in Review and What to Expect Next
    Stefanie Jackman

Presentation Material


  • Consumer Advocates Speak: The Issues That Matter to Them in 2022, PowerPoint Slides
    Brad Blower
  • Supplemental Handouts, State Regulatory Activism Update Submitted By Charles Carriere
  • Supplemental Handouts, State Regulatory Activism Update Submitted By Shennan A. Kavanagh
  • Supplemental Handout, State Regulatory Activism Update Submitted By Nicholas Smyth
  • Arbitration, UDAP Litigation and Class Actions Update, PowerPoint Slides
    Linnet Davis-Stermitz, Kristin A. Kemnitzer, Arjun P. Rao
  • Deposit Account Litigation Update, PowerPoint Slides
    Jenni Spiritis Lurman, Alan Schoenfeld, Ryan Tack-Hooper

Why You Should Attend

2022 marks the 27th year of this exceptional program, which is considered the premier consumer financial services CLE program in the country.

The CFPB, FTC, HUD and federal banking agencies continue to implement changes to embrace new priorities, including aggressive and enhanced consumer protection and pursuing racial justice initatives.  State regulators and attorneys general are actively collaborating with their federal partners to move their agendas, as well as independently pursuing initiatives within their own states.

The volume of private litigation, particularly focused on credit reporting, debt collection and deposit account issues, also remains high, with evolving changes based on recent jurisprudence, including from the Supreme Court.

This popular 1.5-day event brings together faculty representing a wide range of perspectives ranging from federal and state regulatory and enforcement agency representatives to experienced defense, in house counsel and consumer advocates who will bring you up to speed on what they are focusing on now and the areas in which the risk of private litigation, including class actions, remains high.  They will focus on how the complex network of federal and state laws applies to the broad range of consumer financial services, including mortgages; auto finance; credit, debit and prepaid cards; student loans; marketplace lending and fintech; payday, auto title and installment lending; and deposit accounts. 

Join us and our esteemed faculty for an insightful review of the most current financial services issues.

What You Will Learn

  • Learn about current priorities at the federal regulatory agencies
  • Hear about regulatory and enforcement initiatives of the state regulators and attorneys general
  • Evaluate increased state litigation trends
  • Hear updates on the impact of the CFPB’s new debt collection rules on the regulatory and litigation fronts
  • Hear how the CFPB might use UDAAP laws to supplement the coverage of fair lending statutes
  • Get the latest updates on credit reporting, privacy and data security
  • Examine litigation and regulatory trends involving deposit accounts and retail banking

Special Features

  • Earn up to one full hour of Ethics credit exploring the unique professional responsibility challenges practitioners face in the consumer financial services space

 Who Should Attend

All professionals involved in consumer financial services, including lawyers, legal and compliance professionals, bankers, lenders, debt collectors, credit bureaus, consumer advocates and professors, will gain many practical takeaways from this program.

 

Program Level: Overview 

Intended Audience: All professionals involved in consumer financial services, including lawyers, legal and compliance professionals, bankers, lenders, debt collectors, credit bureaus, consumer advocates and professors, will gain many practical takeaways from this program. 

Prerequisites: None

Advanced Preparation: None

 

 

Credit Details