Communicating with Pro Bono Clients

Overview

As states enact new pro bono requirements and ease some restrictions on pro bono representation, it is becoming more important than ever for lawyers to understand the best ways to communicate with and effectively represent legal services and pro bono clients.

Why you should participate

This on-demand online course is for anyone who wants to learn more about how to work with clients and gain skills to become a culturally competent advocate. It will teach new attorneys and seasoned professionals how to work effectively and cooperatively with their pro bono and legal services clients.

What You Will Learn

After completing the program, participants will be able to:

• Apply proper techniques for getting to know clients
• Communicate effectively with clients
• Educate clients about the legal process
• Develop and document authority so decisions to make, accept, or reject offers are the clients’

Special features

This program is from PLI's Interactive Learning Center. It offers a high level of participant engagement and requires more program interactions than a traditional program.

Who Should Attend

All attorneys assisting pro bono and legal services clients through representation or in clinical settings, firm pro bono coordinators and partners, corporate law department pro bono managers, law clinic students and faculty, and public interest and non-profit organization attorneys and staff would benefit from this program.

Timed Agenda

1. The Initial Client Meeting Procedures (34 Minutes)
2. Establishing the Attorney-Client Relationship (13 Minutes)
3. Barriers to Effective Legal Representation (35 Minutes)
4. Confidentiality, Honesty, and Frank Communication (13 Minutes)
5. Capstone Activity (24 Minutes)
6. Wrap-Up (2.5 Minutes)

Total Estimated Time to complete this Program: 2 hours 2 minutes

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