Shennan Kavanagh is the Deputy Chief of the Consumer Protection Division at the Massachusetts Attorney General’s Office. She is engaged in the day-to-day work on a variety of the Division’s core consumer finance investigations and litigation. Ms. Kavanagh oversees and participates on a team of six assistant attorneys general located across Massachusetts who lead the Division’s automobile sales and financing matters. The team has obtained hundreds of thousands in restitution and debt relief for consumers.
Ms. Kavanagh’s entire legal career has been devoted to representing low-income consumers and public service. Prior to joining the Attorney General’s Office, Ms. Kavanagh was a co-founder and partner at Klein Kavanagh Costello, LLP, a mission-driven consumer finance class action firm that litigated cases nationwide. Her areas of concentration included predatory and discriminatory mortgage lending, unfair mortgage servicing, unfair debt collection and creditors’ violations of the bankruptcy code. Klein Kavanagh Costello brought some of the nation’s first cases on behalf of homeowners trying to obtain affordable loan modifications under the Home Affordable Modification Program (“HAMP”). In addition to complex class action litigation, Ms. Kavanagh handled dozens of pro bono cases during her time in private practice, successfully preventing foreclosures for individuals, obtaining home loan modifications, and stopping harassing debt collectors. Ms. Kavanagh practiced in the areas of consumer finance litigation and class actions as an associate at Roddy Klein & Ryan before starting her own firm.