Shannon Smith is a Senior Assistant Attorney General and Chief of the Consumer Protection Division of the Washington State Attorney General’s Office. Her responsibilities include managing the division’s litigation, enforcement, consumer services, and outreach and education activities. In addition to enforcing consumer protection laws, the division is responsible for administering the state’s Lemon Law Program and Manufactured Housing Program. Shannon joined the Consumer Protection Division in 2005 and was named Division Chief in 2012.
Prior to joining the Consumer Protection Division, Shannon represented the Washington Utilities and Transportation Commission in telecommunications and energy regulatory matters (1995-2005) and the Department of Licensing and Department of Health in professional licensing disciplinary matters (1989-2005). She has been with the Washington Attorney General’s Office since 1989.