Nikki Rahimzadeh, a former practicing attorney, has a broad range of experience in law department strategy and operations, including outside counsel management program design, metrics and analytics program design and training and communication protocols. Nikki specializes in outside counsel relationship management and the use of data tools and analytics to inform meaningful decisions about selection and right-sourcing of outside counsel. Her focus is on driving cost management and strategic decision-making for her clients. She has expertise in holding in-depth business reviews with outside counsel, using metrics to support meaningful conversations and develop deeper relationships. In addition, her experience includes developing processes for increased use of alternative fee arrangements and implementing feedback cycles in order to achieve continuous process improvements in the management of outside counsel.