Biography

Areas of Expertise
Agile Project Management; Legal Project Management; Lean Six Sigma; Process Improvement; Change Management;  Legal Technology Innovative Solutions; Legal Industry Operations

Experience

John Duggan is Director of Seyfarth Shaw’s Lean Solutions group.  In his role as Director, Mr. Duggan leads a team of Legal Project Managers whose job is to help Seyfarth Shaw legal teams improve their delivery of legal services and provide consistently delightful client experiences. Mr. Duggan works on a variety of firm-wide, interdepartmental and cross-functional projects, including legal process mapping, client/attorney case management improvement and other internal and external SeyfarthLean initiatives.  Mr. Duggan has managed several complex litigation matters, large-scale FLSA audits and declaration campaigns for firm clients.  In addition, he has led the onboarding of a large trademark portfolio and managed enterprise-wide projects, such as upgrading the firm’s external facing website,  telephone system upgrades for all offices and the selection and implementation of the firm’s Human Resource Information System. Mr. Duggan has over 20 years’ experience as a project manager, is a certified Six Sigma Black Belt, certified Agile ScrumMaster and a certified Project Management Professional.  He is also an active member of the Chicagoland Chapter of the Project Management Institute (PMI).  Mr. Duggan has served as Chapter President (2000)  and recently completed a two-year term as Vice President of Education.  Mr. Duggan teaches project management courses for DeVry University and Keller Graduate School of Management.

Education

  • Masters in Project Management, Keller Graduate School (2000)
  • B.S., Engineering & Computer Science, University of Illinois (1984)
  • A.S., Math and Science, College of DuPage (1982)

 

Certifications

  • Six Sigma Black Belt (2016 - Dartmouth College)
  • Six Sigma Green Belt (2006 - Six Sigma Academy)
  • Project Management Professional, PMP (1996 - Project Management Institute)

 

Affiliations/Positions

  • Project Management Institute (PMI)
  • Past President (2000) of the Chicagoland Chapter of PMI,
  • Three years  PMI Midwest Chapter Board of Directors as VP of Communications & Director at Large

 

Publications

  • Co-Author, “Lean and Agile: How Legal Project Management Can Transform Client Services” Managing Partner Magazine (April 2013)

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