Primary Areas of Practice: Sourcing Advisory
Law School/Graduate School: University of the West of England, Bristol
Mr. Lightman heads up ISG's Life Sciences practice. He advises ISG clients on all aspects of the services lifecycle from initial strategy through design and build of governance organizations. As a qualified English attorney he initially focused on the transactional activities and still maintains deep SME knowledge relating to structuring and negotiation of contracts. His experience includes over 50 ISG engagements whose scope comprised ITO, BPO, FSO and KPO elements and has also assisted clients in developing enterprise vendor management functions, in many cases on a global basis. He has supported clients in over 10 countries and is based in New York City.