On-Demand   On-Demand Web Programs

Representing the Pro Bono Client: Consumer Law Basics 2018 (Free)

Released on: Jun. 15, 2018
Running Time: 06:18:10

Volunteer lawyers are needed to help the many low income clients facing a wide assortment of consumer law matters who are unrepresented.  Attend this program to learn the basics of consumer law so that you can competently represent a client in need and learn new advocacy skills.

Lecture Topics [Total time 06:18:10]

Segments with an asterisk (*) are available only with the purchase of the entire program.

  • Opening Remarks* [00:09:06]
    Robert W. Murphy
  • Overview of State and Federal Restraints on Debt Collection [01:01:29]
    Stacy M. Bardo
  • Representing the Student Loan Borrower [01:00:45]
    Joshua R.I. Cohen
  • A Primer on Automobile Fraud [01:03:15]
    Ronald L. Burdge
  • Representing the Unsecured Debtor [01:02:08]
    Kathleen P. Hyland
  • Mortgage Servicer Litigation [00:58:57]
    Linda Jun, Phillip Robinson
  • Introduction to Fair Credit Reporting Act [01:02:30]
    Robert S. Sola

The purchase price of this Web Program includes the following articles from the Course Handbook available online:

  • COMPLETE COURSE HANDBOOK
  • Taming the Collection Tempest: A Primer on Federal and State Restraints on Consumer Debt Collection
    Robert W. Murphy
  • Sample Fair Debt Collection Practices Act (FDCPA) Complaint—Time-Barred Debt
    Stacy M. Bardo
  • Avoiding Common Errors in FDCPA Litigation Outline
    Stacy M. Bardo
  • The Fair Debt Collection Practices Act: Overview and Practice Tips (PowerPoint slides)
    Stacy M. Bardo
  • Forms: To Assist Clients with Federal Loan Issues
    Joshua R.I. Cohen
  • A Primer on Automobile Sales Fraud and The Magnuson Moss Warranty Act Outline
    Ronald L. Burdge
  • A Primer on Automobile Sales Fraud (PowerPoint slides)
    Ronald L. Burdge
  • Maryland Rule on Affidavit Judgments, Rule 3-306
    Kathleen P. Hyland
  • Bartlett v. Portfolio Recovery Associates, LLC, 438 Md. 255 (Md. 2014)
    Kathleen P. Hyland
  • Sample Notice of Intention to Defend
    Kathleen P. Hyland
  • Sample Answers to Interrogatories
    Kathleen P. Hyland
  • Sample Interrogatories to a Creditor
    Kathleen P. Hyland
  • Sample Subpoena for a Small Claim Action
    Kathleen P. Hyland
  • Sample Motion to Stay
    Kathleen P. Hyland
  • Sample Counterclaim in an Auto Deficiency Action
    Kathleen P. Hyland
  • Maryland Statute on Auto Repossessions—Credit Grantor Closed End Credit Provisions (CLEC), MD Code, Commercial Law, §§ 12-1001 – 12-1029
    Kathleen P. Hyland
  • Maryland Statute on Auto Repossessions—Retail Installment Sales Act (RISA), MD Code, Commercial Law, §§ 12-601 – 12-636
    Kathleen P. Hyland
  • Trial Brief on Credit Grantor Closed End Credit Provisions (CLEC)
    Kathleen P. Hyland
  • Trial Brief on Business Entities
    Kathleen P. Hyland
  • Trial Brief on Credit Cards and Statute of Limitations
    Kathleen P. Hyland
  • Trial Brief on Credit Insurance and Statute of Limitations
    Kathleen P. Hyland
  • Trial Brief on Truth in Lending Act (TILA)
    Kathleen P. Hyland
  • Representing the Unsecured Debtor (PowerPoint slides)
    Kathleen P. Hyland
  • Mortgage Servicer Litigation Agenda Outline
    Phillip Robinson
  • Mortgage Servicer Litigation Supplemental Materials—Sample Pleadings and UNITE HERE Executive Summary: Will Oaktree Run Afoul of HUD Requirements on Distressed Baltimore Mortgages?, October 2016
    Phillip Robinson
  • § 2605 Servicing of Mortgage Loans and Administration of Escrow Accounts, 12 U.S.C.A. § 2605
    Linda Jun
  • § 1024.35 Error Resolution Procedures, 12 C.F.R. § 1024.35
    Linda Jun
  • § 1024.36 Requests for Information, 12 C.F.R. § 1024.36
    Linda Jun
  • § 1024.41 Loss Mitigation Procedures, 12 C.F.R. § 1024.41
    Linda Jun
  • Ramos v. Wells Fargo Bank, N.A., 2013 WL 2303243 (E.D. Cal. 2013)
    Linda Jun
  • Thomas v. Wells Fargo Bank, N.A., 2016 WL 1701878 (S.D. Cal. 2016)
    Linda Jun
  • Swanson v. Bayview Loan Servicing, LLC, 2016 WL 3913602 (M.D. Fla. 2016)
    Linda Jun
  • Washington et al. v. U.S. Dept. of Housing and Urban Development (HUD), First Amended Class Action Complaint (E.D.N.Y. 2016)
    Linda Jun
  • Pacifico v. Nationstar Mortgage, LLC, 2017 WL 1213662 (E.D. Mich. 2017)
    Linda Jun
  • Mortgage Servicer Litigation: Interacting with RESPA (PowerPoint slides)
    Linda Jun
  • Steed v. Trans Union LLC, et al.: FCRA Complaint for Inaccurate Credit Reports
    Robert S. Sola
  • Meyer v. Shorewood, Inc., et al.: FCRA Complaint for Misuse of Report for Employment
    Robert S. Sola
  • Martinez v. Real Page, Inc.: FCRA Complaint for Inaccurate Tenant Screening Report
    Robert S. Sola
  • Johnson v. Background Investigations, Inc., et al.: FCRA Complaint for Inaccurate Background Report
    Robert S. Sola
  • Bui v. Equifax Information Services LLC, Complaint for Inaccurate Credit Information
    Robert S. Sola
  • ABC’s of the Fair Credit Reporting Act (PowerPoint slides)
    Robert S. Sola

Presentation Material

  • The Fair Debt Collection Practices Act: Overview and Practice Tips (PowerPoint slides)
    Stacy M. Bardo
  • Student Loans: A Basic Overview (PowerPoint slides)
    Joshua R.I. Cohen
  • A Primer on Automobile Sales Fraud (PowerPoint slides)
    Ronald L. Burdge
  • United States Consumer Law Attorney Fee Survey 2015-2016
    Ronald L. Burdge
  • Representing the Unsecured Debtor (PowerPoint slides)
    Kathleen P. Hyland
  • Mortgage Servicer Litigation: Interacting with RESPA (PowerPoint slides)
    Linda Jun
  • ABC’s of the Fair Credit Reporting Act (PowerPoint slides)
    Robert S. Sola
Chairperson(s)
Robert W. Murphy ~ Murphy Law Firm
Speaker(s)
Stacy M. Bardo ~ Bardo Law P.C.
Ronald L. Burdge ~ Burdge Law Office
Joshua R.I. Cohen ~ Cohen Consumer Law
Kathleen P. Hyland ~ Hyland Law Firm, LLC
Linda Jun ~ Senior Policy Counsel, Americans for Financial Reform
Phillip Robinson ~ Consumer Law Center LLC
Robert S. Sola ~ Robert S. Sola, P.C.
General credit information about this format appears below. For credit information specific to this program, please choose your jurisdiction(s) in the Credit Information box on the right-hand side of this page.

PLI’s live and on-demand webcasts are single-user license products intended for an individual registrant only. Credit will be issued only to the individual registered.


U.S. MCLE States

Alabama:  PLI’s on-demand web programs qualify as “online” credit. Attorneys are limited to 6 credits of online programs per reporting period.

Alaska:  All PLI products can fulfill Alaska’s CLE requirements. There is no limit to the number of credits an attorney can earn via PLI products.

Arizona:  PLI’s on-demand web programs qualify as “interactive CLE” credit. There is no limit to the number of credits an attorney can earn via interactive CLE programs.

Arkansas:  PLI’s on-demand web programs are not approved for Arkansas CLE credit.

California:  PLI’s on-demand web programs qualify as “participatory” credit. There is no limit to the number of credits an attorney can earn via participatory programs.

Colorado:  All PLI products can fulfill Colorado’s CLE requirements. There is no limit to the number of credits an attorney can earn via PLI products.

Connecticut: Effective January 1, 2017, all PLI products can fulfill Connecticut’s CLE requirements. There is no limit to the number of credits an attorney can earn via PLI products.

Delaware:  PLI’s on-demand web programs qualify as “eCLE” credit. Attorneys are limited to 12 credits of eCLE per reporting period, no more than 6 of which may be audio-only.

Florida:  All PLI products can fulfill Florida’s CLE requirements. There is no limit to the number of credits an attorney can earn via PLI products.

Georgia:  PLI’s on-demand web programs qualify as “in-house” credit. Attorneys are limited to 6 in-house credits per reporting period.

Hawaii:  All PLI products can fulfill Hawaii’s CLE requirements. There is no limit to the number of credits an attorney can earn via PLI products.

Idaho:  PLI’s on-demand web programs qualify as “self-study” credit. Attorneys are limited to 15 credits of self-study per reporting period.

Illinois:  All PLI products can fulfill Illinois' CLE requirements for experienced attorneys. There is no limit to the number of credits an attorney can earn via PLI products.

Indiana:  PLI’s on-demand web programs qualify as “distance education” credit. Attorneys are limited to 9 credits of distance education per reporting period.

Iowa:  PLI’s on-demand web programs qualify as “unmoderated” credit. Attorneys are limited to 6 credits of unmoderated programs per reporting period.

Kansas:  PLI’s on-demand web programs qualify as “prerecorded” credit. Attorneys are limited to 6 credits of prerecorded programs per reporting period.

Kentucky:  PLI’s on-demand web programs qualify as “non-live” credit. Attorneys are limited to 6 non-live credits per reporting period.

Louisiana:  PLI’s on-demand web programs qualify as “self-study” credit. Attorneys are limited to 4 credits of self-study per reporting period.

Maine:  PLI’s on-demand web programs qualify as “self-study” credit. Attorneys are limited to 5.5 credits of self-study per reporting period.

Minnesota:  PLI’s on-demand web programs qualify as “on-demand” credit. Attorneys are limited to 15 on-demand credits per reporting period.

Mississippi:  PLI’s on-demand web programs qualify as “distance learning” credit. Attorneys are limited to 6 credits of distance learning per reporting period.

Missouri:  PLI’s on-demand web programs qualify as “self-study” credit. Attorneys are limited to 6 credits of self-study per reporting period.

Montana:  PLI’s on-demand web programs qualify as “self-study” credit. Attorneys are limited to 5 credits of self-study per reporting period.

Nebraska:  PLI’s on-demand web programs qualify as “computer-based learning” credit. Attorneys are limited to 5 credits of computer-based learning per reporting period.

Nevada:  PLI’s on-demand web programs qualify as “self-study” credit. There is no limit to the number of credits an attorney can earn via self-study programs.

New Hampshire:  All PLI products can fulfill New Hampshire’s CLE requirements. There is no limit to the number of credits an attorney can earn via PLI products.

New Jersey:  PLI’s on-demand web programs qualify as “alternative verifiable learning formats” credit. Attorneys are limited to 12 credits of alternative verifiable learning formats per reporting period.

New Mexico:  PLI’s on-demand web programs qualify as “self-study” credit. Attorneys are limited to 4 credits of self-study per reporting period.

New York

Experienced Attorneys:  All PLI products can fulfill New York’s CLE requirements for experienced attorneys. There is no limit to the number of credits an attorney can earn via PLI products.

Newly Admitted Attorneys:  PLI’s transitional on-demand web programs can be used to fulfill the requirements for New York newly admitted attorneys. Only professional practice and law practice management credits may be earned via transitional on-demand web programs. Ethics and skills credits may not be earned via on-demand web programs.

North Carolina:  PLI’s on-demand web programs qualify as “online” credit. Attorneys are limited to 6 credits of online programs per reporting period.

North Dakota:  PLI’s on-demand web programs qualify as “self-study” credit. Attorneys are limited to 15 credits of self-study per reporting period.

Ohio:  PLI’s on-demand web programs qualify as “self-study” credit. Attorneys are limited to 12 credits of self-study per reporting period.

Oklahoma:  PLI’s on-demand web programs qualify as “online, on-demand” credit. Attorneys are limited to 6 credits of online, on-demand programs per reporting period.

Oregon:  All PLI products can fulfill Oregon’s CLE requirements. There is no limit to the number of credits an attorney can earn via PLI products.

Pennsylvania:  PLI’s on-demand web programs qualify as “distance learning” credit. Attorneys are limited to 6 credits of distance learning per reporting period.

Puerto Rico:  All PLI products can fulfill Puerto Rico’s CLE requirements. There is no limit to the number of credits an attorney can earn via PLI products.

Rhode Island:  PLI’s on-demand web programs qualify as “video replay” credit. Attorneys are limited to 6 video replay credits per reporting period.

South Carolina:  PLI’s on-demand web programs qualify as “alternatively delivered” credit. Attorneys are limited to 6 credits of alternatively delivered programs per reporting period.

Tennessee:  PLI’s on-demand web programs qualify as “distance learning” credit. Attorneys are limited to 8 credits of distance learning per reporting period.

Texas:  All PLI products can fulfill Texas’ CLE requirements. There is no limit to the number of credits an attorney can earn via PLI products.

Utah:  PLI’s on-demand web programs qualify as “self-study” credit. Attorneys are limited to 12 credits of self-study per reporting period.

Vermont:  PLI’s on-demand web programs qualify as “self-study” credit. Attorneys are limited to 10 credits of self-study per reporting period.

Virgin Islands:  All PLI products can fulfill the Virgin Islands’ CLE requirements. There is no limit to the number of credits an attorney can earn via PLI products.

Virginia:  PLI’s on-demand web programs qualify as “pre-recorded” credit. Attorneys are limited to 8 credits of pre-recorded programs per reporting period.

Washington:  All PLI products can fulfill Washington’s CLE requirements. There is no limit to the number of credits an attorney can earn via PLI products.

West Virginia:  PLI’s on-demand web programs qualify as “online” credit. Attorneys are limited to 12 credits of online instruction per reporting period.

Wisconsin:  PLI’s on-demand web programs qualify as “repeated, on-demand” credit. Attorneys are limited to 15 credits of repeated, on-demand programs per reporting period. No ethics credits can be earned via on-demand web programs.

Wyoming:  PLI’s on-demand web programs qualify as “self-study” credit. Attorneys are limited to 6 credits of self-study per reporting period.


CPD Jurisdictions

British Columbia (CPD-BC):  PLI’s on-demand web programs are not eligible for CPD-BC credit unless viewed with at least one other attorney or an articled student. In this case, the credit must be recorded as a “study group.”

Ontario (CPD-ON):  PLI’s on-demand web programs qualify as “recorded” credit. If viewed without a colleague, attorneys are limited to 6 credits of recorded programs per year. If viewed with at least one colleague, there is no limit to the number of credits that can be earned via recorded programs.

Quebec (CPD-QC):  PLI’s on-demand web programs can fulfill Quebec’s CPD requirements.

Hong Kong (CPD-HK):  PLI’s on-demand web programs are not approved for CPD-HK credit.

United Kingdom (CPD-UK):  PLI’s on-demand web programs can fulfill the United Kingdom’s CPD requirements.

Australia (CPD-AUS):  PLI’s on-demand web programs may fulfill Australia’s CPD requirements. Credit limits for on-demand web programs vary according to jurisdiction. Please refer to your jurisdiction’s CPD information page for specifics.

Alberta (CPD-ALBERTA):  All PLI products can fulfill Alberta’s CPD requirements. There is no limit to the number of credits an attorney can earn via PLI products.

Dubai (CLPD-DUBAI):  PLI’s on-demand web programs may fulfill CLPD credit requirements.


Other Credit Types

CPE Credit (NASBA):  Select on-demand web programs qualify as the “QAS Self-Study” delivery method. Please check the Credit Information box on the right-hand side of this page to verify CPE credit availability.

IRS Continuing Education (IRS-CE):  PLI’s on-demand web programs may fulfill IRS-CE requirements. To request IRS-CE credit, please notify PLI at plicredits@pli.edu of your request and include your Preparer Tax Identification Number (PTIN).

Certified Fraud Examiner CPE:  PLI’s on-demand web programs may fulfill Certified Fraud Examiner CPE requirements. To request CPE credit or find out which programs offer CPE, please contact PLI at plicredits@pli.edu.

IAPP Continuing Privacy Credit (CPE):  PLI’s on-demand web programs may fulfill Privacy CPE credit requirements.

HR Recertification (HRCI):  PLI’s on-demand web programs may fulfill HR credit requirements.

SHRM Recertification (SHRM):  PLI’s on-demand web programs qualify as "self-paced" credit. SHRM professionals are limited to 30 credits of self-paced programs per recertification period.

Compliance Certification Board (CCB):  PLI’s on-demand web programs qualify as “self-study” credit. Candidates are limited to 10 self-study credits per 12-month period, and certification holders are limited to 20 self-study credits per 2-year renewal period.

Certified Anti-Money Laundering Specialists Certification (CAMS):  PLI’s on-demand web programs are not approved for CAMS credit.

New York State Social Worker Continuing Education (SW CPE):  PLI’s on-demand web programs are not approved for SW CPE credit.

American Bankers Association Professional Certification (ABA):  PLI’s on-demand web programs may fulfill ABA credit requirements.

Certified Financial Planners (CFP):  PLI’s on-demand web programs are not approved for CFP credit.

 

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I look forward to the Consumer Law Basics CLE every year; it's a top-notch program from start to finish, and I learn something new each time. Thanks!
- Patricia Estrada, Attorney

Thank you for this program! The passion of the presenters was inspiring. I got a great deal of wonderful information!
- Jessie W. Burchfield, Associate Dean for Information and Technology Services &
Law Library Director, Associate Professor of Law
University of Arkansas at Little Rock

Thank you so much for providing this quality webinar and for the materials.  I appreciate all the hard work of everyone who participated and provided their time to help practitioners and their clients.
- Rebecca L. Dixon, Esquire of the Law Firm of Rebecca Dixon, PLLC


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