FacultyFaculty/Author Profile
Quyen T.   Truong

Quyen T. Truong

Stroock & Stroock & Lavan LLP

Washington, DC, USA


Quyen Truong provides regulatory compliance counseling and defense for clients in litigation, government examinations, investigations and enforcement actions, with emphasis on the Consumer Financial Protection Bureau (CFPB) and prudential regulators, the Federal Trade Commission (FTC), and the Department of Justice (DOJ). She guides and represents clients through all phases of government supervision and enforcement activities. Ms. Truong joined Stroock in 2016 after serving as Assistant Director and Deputy General Counsel at the CFPB. She helped to establish the CFPB as a new federal regulatory agency under the Dodd-Frank Act and managed the legal team, focusing on litigation, enforcement, oversight, and risk management. Among other responsibilities, she oversaw defensive, appellate and amicus litigation, and the review of CFPB investigations and enforcement actions. The litigation team under her direction represented the CFPB on key issues – from defining the boundaries of its authorities to advancing its interpretation of federal consumer financial law in litigation. She also represented the CFPB in inter-agency fora, including serving as Deputy to the Financial Stability Oversight Council and coordinating with the DOJ, FTC and other regulators in high-stakes litigation, oversight and regulatory proceedings.

Ms. Truong came to the CFPB from the Federal Deposit Insurance Corporation (FDIC), where she oversaw the investigation and litigation of claims of regulatory violation, fraud, officer/director and other professional liability, following the financial crisis. Earlier in her career, she served as Associate Bureau Chief at the Federal Communications Commission (FCC), and was cited in Electronic Media's Millennium Hot List of Industry Leaders for her work as a key driver of the agency's Internet and competition policies, and her collaboration with the DOJ, FTC, and other authorities.

Besides her vast experience in the public sector, Ms. Truong has over 17 years of private practice experience, including service as a law firm Board member and practice group leader specializing in litigation, investigations, regulatory compliance, and crisis management. The practical and comprehensive strategic solutions she provided made her a trusted adviser to industry. For example, she coordinated a consumer services industry leader’s internal investigation and defense against simultaneous FCC, FTC, DOJ, Congressional, state and media attacks concerning alleged massive data and privacy breaches. She terminated the government investigations with zero liability for the client; transformed the company from a government target to a government ally in pursuing the wrongdoers; designed an efficient compliance program that won the International Association of Privacy Professionals 2005 Innovation Award; and attained incorporation of its principles into the agencies’ revision of privacy regulations.

Ms. Truong also helped industry leaders prevail in other bet-the-company proceedings, including transformative rulemakings, consumer class actions, product launches, and multi-million/billion dollar outsourcing and partnering agreements, mergers and acquisitions.
Quyen T. Truong is associated with the following items:
Web Segment  Web Segment Federal Regulators Speak: Priorities & Coordination - 22nd Annual Consumer Financial Services Institute, Thursday, March 30, 2017
MP3 Audio  MP3 Audio Federal Regulators Speak: Priorities & Coordination - Federal Regulators Speak: Priorities & Coordination, Thursday, March 30, 2017
MP4 - Mobile Video Seg  MP4 - Mobile Video Seg Federal Regulators Speak: Priorities & Coordination - Federal Regulators Speak: Priorities & Coordination, Thursday, March 30, 2017
On-Demand Web Programs  On-Demand Web Programs 22nd Annual Consumer Financial Services Institute, Friday, April 07, 2017, New York, NY
CHB Chapters  CHB Chapters U.S. Department of the Treasury, Office of the Comptroller of the Currency, Fiscal Year 2017 Bank Supervision Operating Plan, Office of the Comptroller of the Currency, Committee on Bank Supervision - 22nd Annual Consumer Financial Services Institute, Monday, May 08, 2017
U.S. Department of the Treasury, Office of the Comptroller of the Currency, Exploring Special Purpose National Bank Charters for Fintech Companies (December 2016) - 22nd Annual Consumer Financial Services Institute, Monday, May 08, 2017
Memorandum of Understanding between the Consumer Financial Protection Bureau and the United States Department of Justice Regarding Fair Lending Coordination (December 6, 2012) - 22nd Annual Consumer Financial Services Institute, Monday, May 08, 2017
FTC Bureau of Consumer Protection, Division of Financial Practices, “Follow the Lead” Workshop, Staff Perspective (September 2016) - 22nd Annual Consumer Financial Services Institute, Monday, May 08, 2017
Live Seminar  Live Seminar 23rd Annual Consumer Financial Services Institute, Monday, March 26, 2018, New York, NY
23rd Annual Consumer Financial Services Institute, Monday, May 07, 2018, Chicago, IL
23rd Annual Consumer Financial Services Institute, Monday, June 25, 2018, San Francisco, CA
Live Webcast  Live Webcast 23rd Annual Consumer Financial Services Institute, Monday, March 26, 2018, New York, NY
23rd Annual Consumer Financial Services Institute, Monday, June 25, 2018, San Francisco, CA
PLI Grpcast-Live Web  PLI Grpcast-Live Web 23rd Annual Consumer Financial Services Institute, Monday, March 26, 2018, Atlanta, GA
23rd Annual Consumer Financial Services Institute, Monday, March 26, 2018, Cleveland, OH
23rd Annual Consumer Financial Services Institute, Monday, March 26, 2018, New Brunswick , NJ
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