FacultyFaculty/Author Profile
Esther   Bowers

Esther Bowers

Barnes & Thornburg LLP
Director of Client Service Initiatives
Indianapolis, IN, USA


Esther Bowers is the Director of Client Service Initiatives at Barnes & Thornburg LLP and is responsible for managing the firm’s client-facing services, including value-add offerings, legal project management efforts, and client feedback and formal client service programs.

Ms. Bowers serves as co-creator of the firm’s BT ValueWorks program, which is a suite of pricing, process, program and technology solutions that increase collaboration and improve efficiency to bring greater value to the delivery of legal service. She is responsible for the firm’s legal project management (LPM) efforts including the LPM program implementation as well as training, and counseling attorneys on LPM and process improvement. As part of the firm’s ValueWorks approach, Ms. Bowers also leads the firm’s Client Service Program, which includes implementing customized client service plans for key clients of the firm, client research and client visits by firm managing partners.

Ms. Bowers has been with Barnes & Thornburg for seven years, beginning as a business development manager. Drawing on her prior experience working in legal education for the American Bar Association, Ms. Bowers has been a member of the firm’s BTLaw Academy Committee for seven years and is responsible for creating programming related to client service, business development and attorney development.

Ms. Bowers received her B.S. in finance from University of Illinois in Chicago and is certified as a trainer in legal project management by LawVision and has her White Belt from Legal Lean Sigma Institute LLC.
Esther Bowers is associated with the following items:
Web Segment  Web Segment Case Studies in Implementing Legal Project Management: The Continuing Evolution - Project Management for Lawyers 2018, Tuesday, February 13, 2018
MP3 Audio  MP3 Audio Case Studies in Implementing Legal Project Management: The Continuing Evolution - Case Studies in Implementing Legal Project Management: The Continuing Evolution , Tuesday, February 13, 2018
Transcripts  Transcripts Case Studies in Implementing Legal Project Management: The Continuing Evolution - Case Studies in Implementing Legal Project Management: The Continuing Evolution , Tuesday, February 13, 2018
MP4 - Mobile Video Seg  MP4 - Mobile Video Seg Case Studies in Implementing Legal Project Management: The Continuing Evolution - Case Studies in Implementing Legal Project Management: The Continuing Evolution , Tuesday, February 13, 2018
On-Demand Web Programs  On-Demand Web Programs Project Management for Lawyers 2018, Wednesday, February 14, 2018, New York, NY
Share
Email

  • FOLLOW PLI:
  • twitter
  • LinkedIn
  • YouTube
  • RSS

All Contents Copyright © 1996-2018 Practising Law Institute. Continuing Legal Education since 1933.

© 2018 PLI PRACTISING LAW INSTITUTE. All rights reserved. The PLI logo is a service mark of PLI.