The work of over 40 industry leaders, Knowledge Management & Innovation: A Manual for Law Firms and Other Legal Services Organizations is a comprehensive reference book for knowledge management and innovation (KM&I) professionals in the legal industry, novices in a KM-related role, or anyone curious about KM best practices.

Knowledge Management & Innovation catalogs and clearly explains the various practices and procedures a KM&I professional should be familiar with, and provides valuable guidance on how to execute certain common practices, including how to:

  • conduct a knowledge assessment
  • structure teams
  • configure document management systems
  • develop precedent and form banks
  • automate drafting
  • implement expert system
  • manage business and legal projects
  • leverage collaboration tools
  • improve organizational processes
  • record and report on an organization’s experience
  • manage a research team
  • implement enterprise search tools
  • build a data analytics function
Knowledge Management & Innovation includes several checklists and other practice forms that are intended to accelerate the maturity of organizations’ KM&I functions.

Publication Date: November 2023
Last Updated: November 2023
ISBN: 978-1-4024-4170-7
Page Count: 944 pages
Number of Volumes: 1

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