Practising Law Institute Privacy Policy

Effective: January 1, 2010
 

Your privacy is important to Practising Law Institute (PLI). This Privacy Policy describes what personal information we collect from customers, how we collect it, and how we use it. Personal information we collect includes your name, address, telephone number, fax number, credit card information and email address.
 
Practising Law Institute is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site http://www.pli.edu. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
 
If you have questions or concerns regarding this statement, you should first contact Nadine Hovan, Director of Marketing at privacy@pli.edu. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.
 
Practising Law Institute complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.

 
Types of Information PLI Collects and How It Is Used

PLI collects email address information from you when you order a PLI product or service, register for a course, enter your email address on our Web site, publish your name and email address on a public Web site, subscribe to one of our free online newsletters, or provide your email address on one of our surveys or forms, when speaking to one of our customer service representatives, or when your firm/employer provides it to us pursuant to a contractual relationship between PLI and your firm. PLI collects email address information from you so that we may confirm and/or deliver your purchase; communicate with you regarding your order or registration; and alert you of other PLI programs, products, and services that may be of interest to you. Often times, many of our "topical" programs are only advertised through email. Any recipient of such email notices may opt out of receiving them at any time. To opt out of receiving emails, please email your request to privacy@pli.edu or follow the unsubscribe instructions included in each promotional email.
 
We may need to send strictly service related emails from time to time and generally, you may not opt out of receiving these service related communications. PLI does not sell, rent, or otherwise release your email address to any third party, nor do we use it for any purpose other than what is stated in this privacy policy.
 

If you supply your telephone number to PLI, you may receive telephone contact from us with information regarding orders you have placed, new products and services, or information on upcoming events. You have the right to opt-out of receiving telephone contact from PLI. To be placed on PLI's Do Not Call List, please send an email to privacy@pli.edu or notify PLI when contacted that you prefer to be placed on the Do Not Call List. PLI does not sell, rent, or otherwise release your telephone number to any third party, nor do we use it for any purpose other than what is stated in this privacy policy.

Postal Addresses

PLI collects postal mailing address information from you so that we may fulfill the orders you submit to us and inform you of PLI programs, products, and services in which you may be interested. You have the right to opt-out of receiving postal mailings from PLI. If you do not wish to receive postal mailings from PLI in the future, please send an email to privacy@pli.edu.
 
We selectively make our postal mailing address list available to other carefully screened organizations whose products or service offerings may be of interest to you. If you do not wish for us to provide your mailing information to other mailers, please specify this in an email to no3mail@pli.edu.

Faxes

If you supply us your fax number or publish it on your company/firm website, you may receive contact from us with information regarding orders you have placed, new products and services, or information on upcoming events via fax. You have the right to opt-out of receiving contact from PLI via fax. To be placed on PLI's Do Not Fax List, please send an email to privacy@pli.edu. PLI does not sell, rent, or otherwise release your fax number to any third party, nor do we use it for any purpose other than what is stated in this privacy policy.

Credit Card Information

PLI collects your credit card information when you pay by that method. We use the information only to obtain payment for the PLI programs, products, and services you purchase. We use other third parties to provide credit card processing on our site. When you sign up for a service or order a product, we will share your contact information and credit card details as necessary for the third party to provide this service. These third parties are prohibited from using your personally identifiable information for any other purpose including their own marketing purposes.
 
PLI does not share your credit card information with any third parties except as described in this privacy policy.

Surveys or Contests

From time-to-time, we may provide you the opportunity to participate in a survey on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
 
We use this information to monitor site traffic or personalize the site (in the case of anonymous information collected), to help improve the site or the curriculum.

Private Label Solutions/Custom Content

Under special contract, PLI provides custom content pages for our clients. These pages are branded with our clients’ logos, but actually still reside on the PLI website: www.pli.edu and our privacy policy governs these pages. We ask for your email address in order to launch the program designed for a particular client. In addition, we use your email address in order to allow you to participate in the program and ask a question of the moderator.  Your email address will be used to identify you to the moderator and to respond to your question.  Your email will not be used in this forum for any other purpose.

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. Our site uses cookies to assist in the processing of online orders. The site will also recognize the cookie upon subsequent visits to automatically log you into the site. Therefore, these cookies are tied to your personally identifiable information for this purpose only. II f you do not wish to be automatically logged in, please use the "log out" feature in the upper right hand corner of the PLI website, when exiting the site. The cookies set by the PLI website are never used for any purposes other than those stated above.
 
This privacy statement covers the use of cookies by www.pli.edu only and does not cover the use of cookies by any other third party.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
 
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
 
We do not link this automatically-collected data to personally identifiable information.
 
We use a third-party tracking service that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate to capture usage and volume statistics to enhance the performance of our site.

Clear Gifs (Web Beacons/Web Bugs) 

We employ [or our third party advertising partner employs] a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie [do not tie] the information gathered by clear gifs to our customers’ personally identifiable information.

Data Integrity

PLI will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. PLI will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.

Data Security

PLI will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
 
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
 
If you have any questions about security on our Web site, you can send email us at privacy@pli.edu.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by PLI. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy policy applies only to information collected by this Web site.

Blogs

If you use a blog on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in our blogs.

Access and Contact Information

Upon request, PLI will grant individuals reasonable access to the personal information it holds about them. In addition, PLI will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete. Requests for such access, as well as general questions, comments and concerns about PLI's privacy policy, should be directed in writing to:
 
Mrs. Nadine Hovan
Director of Marketing
Practising Law Institute
810 Seventh Avenue
New York, NY 10019
Email: privacy@pli.edu
 
Request for access will be responded to within 30 days.
 

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site
 
Amendments to PLI’s Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy policy, the home page and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
 
We reserve the right to modify this privacy policy at any time, so please review it frequently. If we makematerialchanges to this policy, we will notify you here, by email, or by means of a prominent notice on our home page.

Last updated: February 8, 2010