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Practical Lessons Learned in Governance

Recorded on: Nov. 4, 2011
Running Time: 01:02:15

Full Transcript:


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Taken from the Web Program Outsourcing 2011: Structuring, Negotiation and Governance recorded October, 2011 in New York.

Lecture Topics  [01:02:15]

Practical Lessons Learned in Governance  [01:02:15]
  • What it’s really like to manage an outsourcing engagement
  • Importance of upfront due diligence as a tool to avoid governance problems
  • Key contract provisions and their effective use
  • Practical and effective governance structures
  • Common relationship problems and how to fix them
The purchase price of this segment includes the following article from the Course Handbook available online:
  • Diagnosing the Causes of Underperforming Outsourcing Arrangements
    Sara Enlow

Presentation Material

  • Vendor Risk Management
    Larry Bortstein
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