Karen Griffin is senior vice president and chief compliance officer for Visa Inc., a global payments technology company that connects cardholders, merchants, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
In this role, Griffin is responsible for the development and oversight of Visa's global ethics and compliance system encompassing a comprehensive compliance governance structure supported by a broad set of integrated programs that include the code of conduct; ethics and compliance training; hotline and investigation process; disciplinary process; compliance risk assessment; compliance validation; M&A / JV compliance integration; and the development of standards and procedures to meet legal and regulatory requirements.
Prior to joining Visa in 2008, Griffin served as vice president of the office of business conduct at Alcatel-Lucent where she developed and implemented a global ethics and compliance system that reached 80,000 employees across 130 countries. When Lucent Technologies merged with Alcatel, Griffin led the compliance integration team involving leaders from all of the combined company's regions and business units.
From 2004 to 2006, Griffin served as vice president of corporate compliance at Lucent Technologies holding the role of vice president of corporate real estate in parallel with the compliance position from 2005 to 2006. Prior to this position, Griffin led the global quality program and held various leadership positions in supply chain management from 1996 to 2003. Prior to Lucent's IPO in 1996, Griffin worked at AT&T moving through roles of increasing responsibility in engineering, project management and customer satisfaction.
Griffin earned her MBA and Master of Science in Manufacturing Engineering from Boston University. Griffin received her Bachelor of Science in Mechanical Engineering from the University of Massachusetts, Amherst.