Joy Feigenbaum is Executive Deputy Superintendent at the New York State Department of Financial Services ("DFS"), responsible for the Financial Fraud & Consumer Protection Division. In that position, Ms. Feigenbaum is responsible for overseeing a Civil Investigation Unit (including a staff of attorneys investigating civil financial fraud, consumer law, banking law and insurance law violations, a unit conducting investigations of licensed insurance producers, and a staff of attorneys who bring disciplinary proceedings against producers for violations of the insurance law), a Criminal Investigation Unit (comprised of the bureaus handling Banking Criminal Investigations and Insurance Frauds), the Consumer Assistance Unit ("CAU") (comprised of the Banking CAU, the Insurance CAU and the Holocaust Claims Processing Unit), a Consumer Examinations Unit (conducting Fair Lending, Consumer Compliance and Community Reinvestment Act examinations, and responsible for the Banking Development District Program), and Consumer Education and Outreach. Ms. Feigenbaum also worked on the legislation, the Financial Services Law, which formed DFS by merging the former Insurance Department and Banking Department.
Before joining the Department, Ms. Feigenbaum spent more than fourteen years at the New York Attorney General's Office with the Bureau of Consumer Frauds & Protection. She served as Bureau Chief from 2007 through July 2010, when she was appointed Special Deputy Attorney General for Consumer Frauds & Protection. At the Attorney General's Office, Ms. Feigenbaum led major consumer frauds, deceptive practices and false advertising investigations, including the Attorney General's groundbreaking investigation of the student loan industry, as well as many broad industry investigations involving life, health, disability and worker's compensation insurance, mortgage fraud, foreclosure rescue scams, credit and debit card practices, consumer financing, debt settlement, and online and direct mail post-transaction marketing of membership clubs. Her consumer advocacy at the Attorney General's Office also included work on the states' litigation against the tobacco industry culminating in the Master Settlement Agreement and subsequent tobacco enforcement investigations and cases. Ms. Feigenbaum also has been a frequent presenter at conferences on consumer financial services, advertising law and consumer protection issues.
Prior to her service at the Attorney General's Office, Ms. Feigenbaum worked in private litigation practice at LeBoeuf Lamb Leiby & MacRae (now Dewey LeBoeuf), Kelley Drye & Warren and Szold & Brandwen, PC (now Norris McLaughlin). Her practice focused on general commercial, insurance, reinsurance, product liability, banking, antitrust and health care litigation and advisory work.
Ms. Feigenbaum is a member of the bars of the State of New York, the U.S. District Courts for the Southern and Eastern Districts of New York, and the U.S. Supreme Court. She earned a B.A. in History and proficiency degree in French from Rutgers College where she graduated with highest honors, and her J.D. from the University of Pennsylvania Law School.