Jon Lightman heads up ISG's Life Sciences practice. He advises ISG clients on all aspects of the services lifecycle from initial strategy through design and build of governance organizations. He initially focused on the transactional activities and still maintains deep SME knowledge relating to structuring and negotiation of contracts. His experience includes over 50 ISG engagements whose scope comprised ITO, BPO, FSO and KPO elements and has also assisted clients in developing enterprise vendor management functions, in many cases on a global basis.
Prior to joining ISG, Jon set up and ran his own commercial negotiation consultancy firm based in London where he supported several Global 500 clients. Before that he was an attorney with the law firm Mayer Brown in London where he worked in the Intellectual Property and Information Technology group supporting large scale technology transactions and M&A activities as well as advising on a diverse range of legal topics including European Data Protection legislation. Jon is a qualified English lawyer and is ITIL v3 Certified.