Seminar  Seminar

Tracking and Targeting Customers and Prospects Online, on Mobile Devices, and in Social Media 2012


Why you should attend

Tracking consumers online is both standard and controversial. Nearly every consumer-facing website and app collects and uses this type of data, and there are hundreds of vendors out there to assist them. As technology has advanced, so have the business models. The data collected - often just anonymous unique identifiers and segments of potential interest - are used for advertising, personalized content, and analytics and site optimization. However, with all of this advancement and revenue at hand - online and mobile advertising alone was an $8.4 billion dollar industry in the first quarter of 2012, up 15% from the same period in 2011, with social media ad spending expected to reach $4.8 billion in 2012 - brands and their vendors are operating in an area of regulatory uncertainty. The FTC has proposed best practices, but sued those that have stepped over the line; the press has called out companies for data uses that they may not have considered to be improper; class action lawyers are as active as they have been in over ten years; and regulators around the world are looking to apply new standards to traditional tools like cookies.

Please join us as leading practitioners and industry experts explore the cutting-edge legal concerns in online tracking and targeting. What are the regulators around the world calling for? How is the market reacting? What are common practices and what are outliers? What are class action lawyers looking for? What kinds of issues interest the press? And by the way, how does all of this work? Ultimately, how can companies protect their brands while taking advantage of some of the most common tools available? How can brands adopt new business models that emerge like dandelions and promise more revenue and better consumer engagement?

What you will learn

  • How it works: the mechanics of advertising online, on mobile devices, in apps, and on social media sites
  • Special issues for social media, including the use of plug-ins, apps on social media platforms, advertising on social media sites, and understanding and complying with the latest social media and mobile platform terms and rules
  • Self-regulation in the online, mobile, and social media environments - recent developments and practical tips
  • Fact patterns that have resulted in bad PR, government enforcement, and private litigation
  • How regulators around the world are addressing tracking and targeting
  • Practical tips for handling real-world issues

Who should attend

In-house counsel and outside counsel, and business professionals who need to be on the cutting-edge of the legal issues surrounding the uses of tracking data for delivery of advertising, personalized content, or analytics.

Please plan to arrive with enough time to register before the conference begins. A networking breakfast will be available upon your arrival.

Morning Session:  9:00 a.m. - 12:30 p.m.

9:00  Introduction

D. Reed Freeman, Jr.

9:15  Tracking, Targeting and Analytics: How It Works, and Business Models

  • How cookies, web beacons, local storage, and other common technologies work
  • Nuts and bolts of server calls and redirects
  • Business models, including: contextual advertising; retargeting; online behavioral advertising; platform services; analytics; site optimization; data append; and advertising on mobile devices and in social media

Shane Wiley

10:15  U.S. Regulatory Approach

  • Federal Trade Commission (online, mobile and social targeting)
  • Obama Administration
  • Legislative proposals - federal
Laura Berger, D. Reed Freeman, Jr.

11:15  Networking Break

11:30  Class Action Risk
  • Survey of privacy class action cases filed in 2011and 2012
  • Business practices challenged and causes of action alleged
  • Review of decisions and settlements in the cases to date
David F. McDowell

12:30  Lunch

Afternoon Session:  1:30 p.m. - 5:00 p.m.

1:30  EU and Canada Regulatory Approach
  • Implementation of the ePrivacy Directive in EU Member States and what it means for compliance
  • Special focus on UK ICO implementation
  • Update of the Data Protection Regulation
  • Overview of how the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and Canada’s new Anti-Spam Legislation (“CASL”) apply to tracking technologies
  • Views of the Canadian regulators on tracking and online behavioral advertising
Shaun Brown, Justin B. Weiss

2:30  Self-Regulation
  • Overview of the Digital Advertising Alliance’s Self-Regulatory Principles and implementation guidelines for Online Behavioral Advertising
  • Special focus on Do Not Track initiatives
  • How to comply with the Self-Regulatory Principles: advertisers, web publishers, and online and mobile advertising service providers
  • Interplay between the DAA and the Council of Better Business Bureaus
Stuart P. Ingis

3:30  Networking Break

3:45  Putting It Together: Running Programs on Social Media, Mobile and Apps
  • Working with vendors in social media and mobile - practical tips for advertisers, developers, and agencies
  • Special concerns - understanding and complying with social media and mobile platform terms and rules
    - Facebook Basics: plug-ins, apps, and advertising on Facebook
    - Twitter requirements
    - Google/YouTube
    - Pinterest and more
  • Self-regulation and the mobile/social media environment - recent developments and practical tips
Ted Lazarus, Dominique R. Shelton, Rob Sherman

5:00  Adjourn
Chairperson(s)
D. Reed Freeman, Jr. ~ Morrison & Foerster LLP
Speaker(s)
Laura Berger ~ Attorney, Division of Privacy and Identity Protection, Federal Trade Commission
Shaun Brown ~ nNovation LLP
Stuart P. Ingis ~ Venable LLP
Ted Lazarus ~ Senior Counsel, Google Inc.
David F. McDowell ~ Morrison & Foerster LLP
Dominique R. Shelton ~ Edwards Wildman Palmer LLP
Rob Sherman ~ Manager, Privacy and Public Policy, Facebook, Inc.
Justin B. Weiss ~ Senior Director, International Privacy & Policy, Yahoo! Inc.
Shane Wiley ~ Vice President, Privacy and Data Governance, Yahoo! Inc.
Program Attorney(s)
Tamara C. Kiwi ~ Program Attorney, Practising Law Institute

San Francisco Seminar Location

PLI California Center, 685 Market Street, San Francisco, California 94105. (415) 498-2800

San Francisco Hotel Accommodations

The Palace Hotel, 2 New Montgomery Street, San Francisco, California 94105. Call (800) 917-7456 seven days a week from 6:00 am to 12:00 am (PDT) and mention you are attending this program at Practising Law Institute to receive the preferred rate. For online reservations, go to www.sfpalace.com/pli to receive the preferred rate.

Due to high demand we recommend reserving hotel rooms as early as possible.

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Item# 35738
Location:  San Francisco, CA
We are sorry, but this program is no longer available for purchase online. For more information please call our Customer Service Department at (800) 260-4PLI.

Seminar attendance includes course handbook and associated course materials. A downloadable course handbook will also be available several days prior to the program start for your review.